2.2 We may transfer some data of the User (including IP addresses) to our business partners or the government bodies upon request to facilitate preventing and solving some forbidden or illegal activity.
3.3 Exolix will not justify its actions.
4.2 Within the AML/KYC procedure Exolix reserves the right to request any state document valid in Your country for the identification and additional information concerning the origin of the funds including the supporting documents.
4.3 In ccertain cases (for instance, to confirm Your identity within undergoing AML/KYC procedure) We reserve the right to freeze Your transaction of Exchange for any period of time necessary to complete the investigation and AML/KYC procedure.
4.4. For the period of conducting the investigation and AML/KYC procedure Exolix reserves the right to transfer the frozen funds to the cold storage to ensure their safety.
4.5 If you refuse to undergo AML/KYC procedure or do not provide Exolix with the documents and information requested, Exolix has the right to decline executing your transactions (current and future ones).
4.6 You warrant to provide reliable, accurate, current and complete information and take full responsibility for its accuracy, completeness and reliability.
4.7 The term for KYC check is 3 days. You may refuse to undergo the procedure and in this case You ill be provided with the refund, except for certain cases (if the transaction is suspected of the connection with some illegal activity).
5.1 We cannot be held responsible for any risks connected with using the Website including, among other things, currency and market risks. All sales and transactions after Exolix Exchange are final, and the amount is non-refundable.
5.2 Any Exolix decisions regarding the refund or the Exchange are final.
5.3 The refund may take up to 14 business days except in cases described in paragraph 5.10.
5.4 If there are some dramatic changes in the Cryptocurrency market, Exolix reserves the right to suspend the Exchange at a fixed rate. In this case Exolix performs exchange operations at a market rate or returns the Cryptocurrency to the User on the choice of the latter. The Parties agree that “dramatic changes in the Cryptocurrency market” refer to the changes in the cryptocurrency rate of 5% or higher in either direction.
5.5 Exolix is not liable for the funds transferred to fake phishing websites. It is important that all the Users verify independently that they use the correct URL address (exolix.com) and search for the security certificate in the URL string of their browser.
Never trust private messages or withdrawal requests from the persons who impersonate Exolix employees unless you confirm that it is an official request from an Exolix employee.
5.6 In limited circumstances Exolix may hold the funds of a User. The period during which the funds of a User are held on Exolix is limited to 1 calendar year. After that Exolix cannot warrant the security of unclaimed funds.
On the request from the User Exolix will exert all possible efforts in order to return unclaimed funds after the end of the period. However, Exolix is not liable for the result.
5.7 Fake tokens or fraudulent tokens refer to the tokens with no value. Regardless of the fact that they mimic the existing project and have the same name or logo, these tokens do not have a project contract address. Exolix verifies the contract of the token transferred and if it does not correspond to the official token contract, the deposit will not be recognized by the system. In case of receiving fake tokens or fraudulent tokens to your deposit address, Exolix will not exchange or return such tokens.
5.8 According to the reports of the financial theft victims, in some cases Exolix may stop the theft of the funds from the User.
Note that a transaction may be stopped after the Exchange has been made depending on the time of the request received. In such cases We can return the funds in the asset to which the Exchange was to be made.
In order to return such funds Exolix will need a law enforcement request which clearly states that these funds must be returned.
Once a hard copy is received, We can issue a refund to the initial address within 14 business days.
5.9 If a User has made a deposit of less than the indicated on the Website minimum amount, Exolis does not return the funds.
5.10 In cases when the User has made a deposit not through the network which was selected on the Website for making a deposit or has not stated MEMO/tag while sending funds, if the address for making a deposit so requires, Exolix will try but does not guarantee to help the User return the funds. The refund terms are not established in these cases.
6.1 By gaining the access to the Services and the Website and by using them You represent and warrant that You do not stay in or are not a citizen or a resident of the United States of America or the country to which the United Nations sanctions list and its equivalents are applied, or the country in which the Cryptocurrency use is prohibited by applicable law.
6.2 Exolix reserves the right to determine its markets and jurisdiction to operate and may limit or refuse its Services in certain countries.
6.3 Exolix also reserves the right to use various methods to prevent using the Website or its Services by the Users listed above. You must comply with this section even if Exolix methods on preventing using its Services or the Website are inefficient or can be circumvented.
6.4 Exolix may withdraw any funds from the Users within these jurisdictions and donate them to the charity in the sole discretion of Exolix.
6.5 Using the Website is invalid where it is prohibited by applicable law.
7.2 You understand expressly and agree to the fact that You use the Website and the Services at your own risk and that the Website is provided “as it is” and “as available” without any express or implied warranties.
7.3 To the maximum extent permitted by applicable law Exolix does not provide express warranties and disclaims all implied warranties regarding the Website, the services or any applications and external sites including the implied warranties of merchantability, suitability for a specific purpose and reliability.
7.4 Without limiting the generality of the foregoing, Exolix does not claim or warrant to you that:
8.1 Using the Website can carry financial risks and must be used solely as an experimental utility.
8.2 By gaining the access to the Website or by using it You agree to the fact that You will not violate any laws, contracts, intellectual property rights or other rights of third parties or commit offenses, and that You are solely responsible for your conduct while using the Website or our Services.
8.3 Not limiting the generality of the foregoing, you agree not to:
12.1 Using the Website does not entitle You to any intellectual property rights to the Website, any software or content to which you gain the access.
12.2 Using the search queries which contain the direct domain name or the brand name such as (but not limited to) exolix, exolix.com etc., is prohibited in SEA paid advertising, which is used to attract partners. Failure to comply with this rule may result in expulsion from the affiliate program (including but not limited to locking down the API keys and a ban on the profit withdrawal).
13.1 Exolix in entitled to add or remove features or the features on the Website as well as add or create new constraints on using the Website or its Services at any time.
14.1 The Website may contain links or provide access to third-party sites or their content displayed on these sites, which is a result of the intellectual activity of third parties and is protected in accordance with the current legislation. Exolix does not check these sites and the content displayed on them for the accordance with the current legislation. Exolix is not liable for any information or content displayed on these sites, to which a User gains access through the Website, including any opinions or statements made on these third-party sites.
14.2 The User confirms that due to the fact that the User will follow the link on the Website to a third-party site, the contractural relationship between Exolix and the User is rescinded, and Exolix is not liable for the accuracy of information displayed on third-party sites, using services and content of third parties by the User, legitimacy of this using as well as the quality of services and content displayed on third-party sites.